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PostPosted: Fri Oct 23, 2015 8:01 pm 
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New UberStudent User

Joined: Fri Oct 23, 2015 7:37 pm
Posts: 1
I have just installed Uberstudent as of 22.10.2015, using the current archive and am having a fairly serious problem with Chromium. Every time I go into the Themes or Extensions archive page in the browser, the laptop screen shuts down immediately. I already have the most current updates available so I have no idea what to do - other than not opening that particular part for browser extensions.

Any help would be appreciated.

The laptop is an L300 Toshiba its about four years old but still seems pretty competent with the OS.

Philip


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PostPosted: Mon Oct 26, 2015 9:21 pm 
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UberStudent Staff
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Joined: Mon Jan 21, 2013 7:18 pm
Posts: 110
Philip Harrington wrote:
Every time I go into the Themes or Extensions archive page in the browser, the laptop screen shuts down immediately.

By "archive page(s)" do you mean...
chrome://settings > Appearance > Get themes > https://chrome.google.com/webstore/category/themes
chrome://extensions > Get more extensions > https://chrome.google.com/webstore/category/extensions

What happens if you click on those Google.com/webstore links above?

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PostPosted: Tue Oct 27, 2015 9:00 pm 
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UberStudent Founder and Lead Developer
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Joined: Sun Nov 11, 2012 8:54 am
Posts: 956
Location: UberStudent Headquarters
Philip Harrington wrote:
the laptop screen shuts down immediately


Do you mean the entire screen goes black? Is the whole system crashing?

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PostPosted: Tue Feb 09, 2016 8:16 pm 
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Established UberStudent User

Joined: Tue Feb 09, 2016 7:58 pm
Posts: 27
I'm also experiencing this issue. Chrome makes the screen go black. There is still audio when there's music or a video playing, but the screen is black and unresponsive.


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PostPosted: Tue Feb 09, 2016 11:27 pm 
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UberStudent Founder and Lead Developer
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Joined: Sun Nov 11, 2012 8:54 am
Posts: 956
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Please go to Applications menu > System > Software > Driver Manager and run the program. Does it recommend a driver to you? What driver does it say you are using?

_________________
UberStudent Must Become Self-Sustaining. If UberStudent and my dedicated support of it has benefited you, it's important to make a donation. Thanks!

The UberStudent Headquarters:
    * Mobo: MSI 870-G45
    * Processor: AMD Phenom II X4 3.4GHz
    * RAM: G.SKILL 8GB DDR3 1600
    * Graphics: MSI NVIDIA GeForce GTX 750 Ti
    * Drive: OCZ Vertex SSD
    * Case: Rosewill ATX Mid Tower
    * Monitors: 2 x Dell UltraSharp
    * With UberStudent 4.3 Development Build
You should build your own computers, too!


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PostPosted: Wed Feb 10, 2016 4:35 pm 
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Established UberStudent User

Joined: Tue Feb 09, 2016 7:58 pm
Posts: 27
Thank you. The driver manager neither suggests any drivers nor lists any. The window says no propriety drivers are in use.


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PostPosted: Wed Feb 10, 2016 10:37 pm 
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UberStudent Founder and Lead Developer
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Joined: Sun Nov 11, 2012 8:54 am
Posts: 956
Location: UberStudent Headquarters
I need to look at your computer's hardware and the drivers in use and the version of xorg that is installed. Please go to Applications menu > Hardware > System Profiler and Benchmark, run the program and save the snapshot to your desktop, and attach the file here. Alternately, you can copy and paste the contents to pastebin.com and set it to expire in a day or two and then post the link here. Where we'll probably end up going is to have you either update or downgrade your xorg server stack.

_________________
UberStudent Must Become Self-Sustaining. If UberStudent and my dedicated support of it has benefited you, it's important to make a donation. Thanks!

The UberStudent Headquarters:
    * Mobo: MSI 870-G45
    * Processor: AMD Phenom II X4 3.4GHz
    * RAM: G.SKILL 8GB DDR3 1600
    * Graphics: MSI NVIDIA GeForce GTX 750 Ti
    * Drive: OCZ Vertex SSD
    * Case: Rosewill ATX Mid Tower
    * Monitors: 2 x Dell UltraSharp
    * With UberStudent 4.3 Development Build
You should build your own computers, too!


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PostPosted: Thu Feb 11, 2016 12:44 am 
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Established UberStudent User

Joined: Tue Feb 09, 2016 7:58 pm
Posts: 27
[ Post truncated by ADMIN ]

Operating System : UberStudent 4.3 Heraclitus
Kernel : Linux 3.13.0-37-generic (x86_64)

Kernel Modules
--------------

-Loaded Modules-
i915 : Intel Graphics
video : ACPI Video Driver

Display
-------

-Display-
Resolution : 1280x800 pixels
Vendor : The X.Org Foundation
Version : 1.15.1

-OpenGL-
Direct Rendering : No

Devices
*******

PCI Devices
-----------

VGA compatible controller : Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c) (prog-if 00 [VGA controller])
Display controller : Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 0c)


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PostPosted: Thu Feb 11, 2016 5:08 am 
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UberStudent Founder and Lead Developer
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Joined: Sun Nov 11, 2012 8:54 am
Posts: 956
Location: UberStudent Headquarters
I'm pretty sure you're dealing with this bug. Let's first try upgrading the xorg server stack for your i915 Intel Graphics. To do that we're going to:

(1) Add the uberstudent.net heraclitus-backports repository to your machine (which is already present on your machine but not enabled, since your system is one that has been upgraded from 4.0 or 4.1 to 4.3)
(2) Update the repository info on your machine
(3) Install the new packages.

Please open a terminal and run the following lines, one line at a time:
Code:
sudo cp -fv /usr/share/uberstudent/uberstudentsources/heraclitus/* /usr/share/uberstudentsources/heraclitus
sudo cp -fv /usr/share/uberstudentsources/heraclitus/official-package-repositories.list /etc/apt/sources.list.d
sudo cp -fv /usr/share/uberstudent/uberstudentsources/overwrites/preferences-heraclitus /etc/apt/preferences
sudo apt-get update
sudo apt-get -s install --install-recommends linux-generic-lts-vivid xserver-xorg-core-lts-vivid xserver-xorg-lts-vivid xserver-xorg-video-all-lts-vivid xserver-xorg-input-all-lts-vivid libwayland-egl1-mesa-lts-vivid
Then, reboot and let me know if this fixes the issue. If not, we'll proceed to add a few lines to your 20-intel.conf file.

_________________
UberStudent Must Become Self-Sustaining. If UberStudent and my dedicated support of it has benefited you, it's important to make a donation. Thanks!

The UberStudent Headquarters:
    * Mobo: MSI 870-G45
    * Processor: AMD Phenom II X4 3.4GHz
    * RAM: G.SKILL 8GB DDR3 1600
    * Graphics: MSI NVIDIA GeForce GTX 750 Ti
    * Drive: OCZ Vertex SSD
    * Case: Rosewill ATX Mid Tower
    * Monitors: 2 x Dell UltraSharp
    * With UberStudent 4.3 Development Build
You should build your own computers, too!


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PostPosted: Thu Feb 11, 2016 9:06 pm 
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Established UberStudent User

Joined: Tue Feb 09, 2016 7:58 pm
Posts: 27
Went through those steps. Got the following popup when I rebooted:

Software index broken
This is a major failure of your software management system. Please check for broken packages with synaptic, check the file permissions and correctness of the file '/etc/apt/sources.list' and reload the software information with: 'sudo apt-get update' and 'sudo apt-get install -f'.


I also keep receiving this message:

The package uberstudent-desktop-xfce is not currently installed on your system. This means that several new features that are part of UberStudent 4.3 'Heraclitus' could not be installed on your system during the recent upgrade. The new features include several new Xfce panel plugins you can add to your panel and improved driver support.

Re-installing uberstudent-desktop-xfce will install the new features, as well as restore the default set of software to your system, including any software you chose to remove since you installed UberStudent.

Would you like to re-install the package uberstudent-desktop-xfce?


But when I try to get it to re-install I get the same message as above.


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